BANILA CO: Pink House — Terms of Service

Effective Date: June 1, 2026 Last Updated: June 1, 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of the BANILA CO: Pink House mobile application and any related services (collectively, the "Service") operated by:

Publisher: F&Co. Co., Ltd. (operating the BANILA CO brand)
US business unit: There is no separate US entity; the Service is operated directly by F&Co. Co., Ltd. (Republic of Korea) for the US market.
Contact: `support@fnfcorp.com` / c/o F&Co. Co., Ltd., 8 Teheran-ro 8-gil, Gangnam-gu, Seoul, Republic of Korea

By downloading, installing, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

These Terms form a binding legal contract between you and the publisher.

2. Eligibility

You may use the Service only if all of the following are true:

1. You are at least 13 years old. Users under 13 are not permitted. 2. You are a resident of the United States. The Service is designed for the US market only. We do not warrant that the Service is appropriate or available for use outside the US, and certain features (cash payouts, Affiliate participation) may be unavailable to non-US residents. 3. You have the legal capacity to enter into a binding contract in your jurisdiction. If you are between 13 and the age of majority in your state, your parent or legal guardian must review and accept these Terms on your behalf. 4. You have not been previously banned or suspended from the Service. 5. You are not on any US sanctions, denied-party, or terrorism watch list.

3. Accounts

3.1 Account creation

You create an account by signing in with Apple Sign-In or Google Sign-In. We do not maintain passwords. You are responsible for protecting your Apple ID / Google account.

3.2 One account per person

Each person may maintain only one account. Creating multiple accounts, sharing accounts, or transferring an account to another person is prohibited and is grounds for termination and forfeiture of points.

3.3 Account information

You must provide accurate, current, and complete information and keep it updated. We may verify identity at any time, including before cash payouts.

3.4 Account security

You are responsible for activity on your account. Notify us immediately at `support@fnfcorp.com` if you suspect unauthorized access.

4. Roles in the Service

4.1 Creator (open sign-up)

Anyone who meets the eligibility requirements may apply to become a Creator. Creator approval is automatic at sign-up (subject to fraud screening). Creators may:

Complete daily missions and earn points;
Submit user-generated content (UGC) to participate in the UGC League;
Redeem points for cash above the minimum threshold;
Be considered for promotion to Affiliate based on UGC League performance and administrator review.

4.2 Affiliate (administrator approval required)

Affiliate is an invitation-only role. Promotion is not automatic. The administrator may approve Creators for Affiliate status based on UGC League ranking and content review. Affiliates may, in addition to Creator privileges:

Participate in PINK League campaigns;
Receive a unique Shopify tracking link or coupon code per campaign;
Be eligible for cash prizes based on campaign rankings.

4.3 No employment relationship

Creators and Affiliates are not employees, agents, or franchisees of the publisher. Your participation in the Service does not create an employment, partnership, joint venture, or agency relationship. You are an independent participant.

5. Permitted Uses and Service Description

Pink House is a brand-engagement platform. You may use the Service to:

Complete brand-related missions assigned to you;
Create and submit UGC promoting our products on third-party social platforms;
Earn points (Creators) or cash prizes (Affiliates, when ranked in a closed campaign);
Cash out points (subject to thresholds, tax onboarding, and processor approval);
Receive informational notifications about the program.

The Service is not a marketplace, not an investment vehicle, and not a savings account. Points are not currency, not securities, and have no value outside the Service except via the cash-out function described in §8.

6. Program Conduct and Compliance Notices

The Pink House program is designed as a sales-commission and content-creation program. The following principles govern all rewards:

6.1 Commissions are tied to external customer sales

Any Affiliate commission, point accrual, or prize that is tied to commerce is calculated only on bona fide orders placed by external customers — i.e., customers who are not themselves Creators, Affiliates, the ordering Affiliate, or members within the program. Self-purchases and intra-program (member-to-member) purchases do not generate any commission, point, or prize. Our systems classify each Shopify order into one of three categories — `external`, `self_purchase`, `member_cross_purchase` — and only `external` orders enter commission calculations.

6.2 No recruitment-based rewards

There are no rewards for recruiting other participants into the Service. You do not earn points or cash because someone signed up using your link or because someone else completed a mission. All rewards are tied to your own content, your own mission completion, or external customer sales attributed to you.

6.3 Points are sales commissions and content rewards — not a security or investment

Points represent (i) discretionary rewards for completing missions and creating UGC, and (ii) for Affiliates, commissions on external customer sales. Points are not deposits, securities, or any form of investment. There is no guarantee that you will earn points, that points will be redeemable in any given period, or that any minimum threshold will be met.

6.4 Points are non-transferable

Points are personal to your account. You may not gift, sell, transfer, assign, or pledge points to any other user, account, or third party. The Service does not provide a peer-to-peer transfer feature, and any attempt to circumvent this restriction (e.g., via account sharing) is prohibited and grounds for forfeiture.

6.5 Automatic accrual only

All point accruals are issued automatically by the Service based on system events (mission approval, campaign settlement). Administrators do not manually award points except to correct demonstrable system errors or compensate for service outages, and such corrections are logged.

6.6 No guaranteed income

There are no income or earnings claims. Your results will depend on your effort, content quality, and external customer behavior. Many participants earn little or nothing.

6.7 Avoidance of certain vocabulary

For clarity, the Service does not use terms such as "downline," "team-building," "recruiting," "income opportunity," or "squad" to describe its program. References to "Creator," "Affiliate," "campaign," "mission," and "reward" are used throughout.

7. Missions

7.1 Mission types

Each day you receive up to three missions across three slots (A, B, C). Slot C is reserved for UGC League participation when an active UGC League season is running.

7.2 Submission rules

Submissions must be made via the App or via supported URLs (Instagram, TikTok, YouTube, X, Threads).
Each mission may be submitted once per Creator; duplicate URLs across users for the same mission are not permitted.
Content must comply with §10 (Prohibited Conduct) and applicable third-party platform terms.

7.3 Approval

Slot A and Slot B missions may auto-approve; Slot C (UGC) submissions require administrator review.
Points are credited only after approval.

7.4 No guarantee

We do not guarantee that any mission will be approved, that you will be assigned any specific mission, or that any mission pool will be available on any given day. Missions may be removed or revoked for abuse.

8. Point System and Cashout

8.1 Earning points

You earn points by completing approved missions, ranking in the UGC League, or, for Affiliates, through external customer sales attributed to you.

8.2 Point balance and statement

You can view your point balance and ledger history in the App.

8.3 Expiration

Points expire one year after they are granted. Expiry is tracked per-grant (rolling expiry by grant date), and expired points are written to the point ledger as a negative-amount audit entry.

8.4 Cashout

Subject to §8.5 – §8.8, you may request to cash out points above the minimum threshold of US $15 (equivalent to 500 points at the standard rate of 1 point = US $0.03).

8.5 Identity verification

Before your first cashout, you must complete identity verification with a third-party payout processor (to be designated). This includes name, address, government-issued tax ID, and bank or wallet account information.

8.6 Tax onboarding (US persons)

US persons must submit a valid IRS Form W-9. Non-US persons must submit IRS Form W-8BEN (or W-8BEN-E for entities). We may withhold payment until the appropriate form is on file.

8.7 1099-NEC reporting

If your cumulative cashouts and prize payments in a calendar year reach US $600 or more, we will issue an IRS Form 1099-NEC to you and report the same to the IRS, as required by US tax law. You are solely responsible for the tax consequences of your participation in the Service.

8.8 Processor terms

Cashouts are executed by our third-party processor. The processor's own terms and privacy policy apply to that transaction. We do not control the speed of bank transfers or wallet credits; typical settlement is 1–5 business days but may vary.

8.9 Adjustments and clawback

We may reverse, adjust, or clawback points or payments where:

The underlying mission was rejected on review;
The underlying order was refunded, returned, charged back, or otherwise reversed;
Fraud, abuse, or violation of these Terms is detected;
A system error caused incorrect accrual.

9. UGC Submission and Content License

9.1 Your content

You retain ownership of the UGC you create and submit.

9.2 License to us

By submitting UGC to the Service, you grant the publisher (and its affiliates) a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, distribute, publicly display, publicly perform, modify, create derivative works of, and incorporate into other works, your UGC, in any media now known or later developed, for purposes of operating, promoting, and marketing the Service and the publisher's brands. This license includes the right to display your UGC, your social handle, and your display name in connection with the Service and in marketing materials.

This license survives termination of your account with respect to UGC you submitted while the account was active.

9.3 Your warranties

You represent and warrant that:

You own or have all necessary rights to the UGC and to grant the license in §9.2;
The UGC does not infringe any copyright, trademark, right of publicity, privacy, or other right;
The UGC does not contain any defamatory, obscene, harassing, threatening, or unlawful material;
The UGC complies with the terms of any third-party platform on which it is posted (Instagram, TikTok, YouTube, etc.);
You will disclose your relationship with the publisher in your UGC as required by the FTC Endorsement Guides (16 C.F.R. Part 255), including using tags such as `#ad`, `#sponsored`, or "Paid partnership with BANILA CO" where applicable.

9.4 Moderation

We may, at our discretion, remove or refuse to display any UGC, and revoke associated rewards, if the UGC violates these Terms or our content policies.

10. Prohibited Conduct

You must not, and must not allow any third party to:

1. Create more than one account, use a false identity, or impersonate any person; 2. Use bots, scrapers, scripts, or other automated means to interact with the Service; 3. Generate fake clicks, fake orders, fake views, or otherwise manipulate metrics; 4. Place orders intending to immediately refund them in order to earn rewards; 5. Coordinate with other participants to game the UGC League, PINK League, or any campaign; 6. Submit UGC that is plagiarized, AI-fabricated to impersonate another creator, or otherwise misleading; 7. Submit content that is illegal, sexually explicit, hateful, harassing, or that depicts violence or self-harm; 8. Use the Service to violate any applicable law, including FTC endorsement disclosure rules, US export controls, sanctions, or anti-spam laws (CAN-SPAM, TCPA); 9. Reverse-engineer, decompile, or attempt to extract source code from the App, except where such activity is permitted by law; 10. Interfere with the security, integrity, or availability of the Service; 11. Use the Service in any manner that could overburden, disable, or impair our systems.

Violations may result in mission rejection, point forfeiture, account suspension, account termination, and / or legal action.

11. Shopify Affiliate Attribution

11.1 Tracking method

When you become an Affiliate and join a campaign, the Service issues you a unique tracking link and / or coupon code for our Shopify storefront. Customer orders placed using your link or code, where the customer is `external` (per §6.1), are attributed to you for commission and ranking purposes.

11.2 Eligible orders

Only orders that meet all of the following are eligible:

Placed by an external customer (not a Creator, Affiliate, or member of the program);
Successfully paid (not pending);
Not refunded, cancelled, or charged back within the campaign-defined attribution window.

11.3 Attribution precedence

If multiple Affiliate identifiers are present on an order (tracking link, coupon, UTM), attribution follows this precedence: tracking link > coupon > UTM.

11.4 Audit and dispute

We maintain detailed sales raw data and audit logs for a period of five (5) years, as part of our compliance posture. You may submit a dispute about attribution within 30 days of the campaign close date; we will investigate and respond.

11.5 No claim against the customer

Your relationship is with the publisher, not with the end customer. You may not contact customers based on attribution data, and customer personal information is not shared with you.

12. Termination

12.1 By you

You may terminate your account at any time via the App's "Delete Account" function or by emailing `support@fnfcorp.com`. Deletion processing follows the Privacy Policy §8 (anonymization with ledger retention).

12.2 By us — for cause

We may suspend or terminate your account immediately and without prior notice if we reasonably believe you have:

Violated these Terms;
Engaged in fraud, abuse, or any conduct that harms other users, the publisher, or third parties;
Created false data or attempted to manipulate the Service;
Failed required identity or tax verification;
Become the subject of a legal investigation that affects the Service.

In a for-cause termination, unredeemed points and pending payouts may be forfeited.

12.3 By us — for convenience

We may discontinue the Service, or close inactive accounts, on at least 30 days' notice. In a no-fault termination, we will, where practical, provide a window for you to redeem eligible points or, at our discretion, an equivalent benefit.

12.4 Effect of termination

On termination:

Your access to the App is revoked;
Any unredeemed points (if forfeited under §12.2) are extinguished;
Sections that by their nature should survive (IP license in §9.2, disclaimers in §13, limitation of liability in §14, indemnification in §15, governing law in §17) survive.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY DEFECTS WILL BE CORRECTED; THAT POINTS OR CASH WILL BE EARNED; THAT ANY MISSION OR CAMPAIGN WILL BE AVAILABLE; OR THAT THE SERVICE WILL ACHIEVE ANY PARTICULAR RESULT FOR YOU.

THIRD-PARTY SERVICES (APPLE, GOOGLE, SHOPIFY, FCM, THE PAYOUT PROCESSOR, ETC.) ARE NOT UNDER OUR CONTROL. WE DISCLAIM ANY LIABILITY FOR THEIR ACTS OR OMISSIONS.

Some jurisdictions do not allow the exclusion of implied warranties; in such jurisdictions, the foregoing exclusions apply to the maximum extent permitted by law.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

1. IN NO EVENT WILL THE PUBLISHER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED EARNINGS, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

2. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT WE PAID TO YOU IN CASHOUTS AND PRIZES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

3. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

15. Indemnification

You agree to defend, indemnify, and hold harmless the publisher, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms;
Your UGC, including any IP, privacy, or right-of-publicity claim by a third party;
Your violation of applicable law (including FTC disclosure rules and tax obligations);
Your fraud, willful misconduct, or gross negligence.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to your indemnification, in which case you will cooperate with our defense of the claim.

16. Changes to Terms

We may modify these Terms from time to time. When we do, we will update the "Last Updated" date and, for material changes, provide at least 30 days' notice via in-app message, email, or a banner in the App. Your continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms. If you do not agree, your remedy is to stop using the Service and to delete your account.

17. Governing Law and Dispute Resolution

Option A — Korean law (default for a KR-published service)

These Terms are governed by the laws of the Republic of Korea, without regard to its conflict-of-laws rules. Any dispute arising out of or in connection with these Terms or the Service shall be brought exclusively in the Seoul Central District Court in Korea. The UN Convention on Contracts for the International Sale of Goods does not apply.

Option B — Delaware law + arbitration (typical for US-facing apps)

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Any dispute arising out of or in connection with these Terms or the Service shall be resolved by binding, individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in Wilmington, Delaware (or by mutual agreement, via online proceedings). The Federal Arbitration Act governs the interpretation and enforcement of this provision.

No class actions. You and we agree that disputes will be resolved on an individual basis. Class, collective, and representative actions are waived to the fullest extent permitted by law.
30-day opt-out. You may opt out of arbitration by emailing `support@fnfcorp.com` within 30 days of accepting these Terms, in which case Section 17 (Option B) shall not apply and disputes shall be resolved in the state or federal courts of Delaware.

Small claims carve-out (both options)

Either party may bring a qualifying claim in small-claims court.

Injunctive relief (both options)

Notwithstanding the above, we may seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property or confidential information.

18. Apple App Store and Google Play Terms

If you accessed the App via the Apple App Store, you acknowledge and agree that:

These Terms are between you and the publisher, not Apple. Apple is not responsible for the App or its content.
Apple has no obligation to provide maintenance or support for the App.
Apple is not responsible for product warranties, IP claims, or end-user complaints; the publisher is.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
You may not use the App if you are located in a US-embargoed country or are on a US sanctions list.

If you accessed the App via the Google Play Store, equivalent provisions apply with respect to Google LLC.

19. General

19.1 Entire agreement

These Terms, together with the Privacy Policy and any additional terms displayed in-App for specific campaigns, constitute the entire agreement between you and us regarding the Service.

19.2 Severability

If any provision is held invalid or unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force.

19.3 No waiver

Our failure to enforce any right or provision will not be deemed a waiver.

19.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets.

19.5 No third-party beneficiaries

Except as expressly stated (e.g., Apple under §18), these Terms do not create third-party beneficiary rights.

19.6 Notices

We may send notices via in-App message, email to the address associated with your account, or via the public Service page. You consent to receive notices electronically.

19.7 Force majeure

Neither party will be liable for delay or failure to perform due to events beyond reasonable control (acts of God, war, terrorism, riot, embargo, government action, internet or utility failure, pandemic, etc.).

19.8 Language

These Terms are written in English. Any translated version is for convenience only; the English version controls in the event of conflict.

20. Contact

For questions about these Terms:

Email: `support@fnfcorp.com`
Postal mail: c/o F&Co. Co., Ltd., 8 Teheran-ro 8-gil, Gangnam-gu, Seoul, Republic of Korea

21. Document History

| Version | Date | Notes | |---|---|---| | 1.0 | May 29, 2026 | Initial published version | | 1.1 | June 1, 2026 | §8.3 point expiry policy = 1년 rolling per-grant (정책 확정); §8.4 cashout minimum US $5 → US $15 (500p × $0.03) |

End of Terms of Service